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ECVC Presenta Campaña #Siempre Comprometidos incluyendo Plan de Acción

ECVC… Hoy y Siempre Contigo en Mente

Con el objetivo de preservar el bienestar de nuestros queridos huéspedes, colaboradores y sus familias, El Cid ha dado un paso adelante mediante la implementación de rigurosos protocolos y procesos de calidad e higiene avalados por Preverisk y Cristal, empresas mundialmente reconocidas por certificar en estos rubros a las cadenas hoteleras más importantes del mundo.

Algunos elementos que componen el Programa de limpieza y cuidado de El Cid Vacations Club incluyen:

  • Uso general y estándar de equipos de seguridad y prevención como máscaras, gel, guantes y termómetros térmicos para empleados y huéspedes.
  • Medidas de precaución estrictas  y especiales para cada área, desde bell boys hasta áreas de recepción y piscinas, capacidad limitada en restaurantes, spa, gimnasios, etc. e implementación de políticas de distanciamiento físico.
  • El equipo de Ama de llaves estará enfocado a llevar a cabo una desinfección minuciosa de rutina y otros protocolos de limpieza en las habitaciones, haciendo uso de productos recomendados y certificados por Preverisk y Cristal.

 

TRANSPORTACIÓN

  • Todas las unidades son lavadas y desinfectadas mediante procesos estandarizados y nebulizadores.
  • Capacidad limitada de pasajeros en cada unidad de transporte.
  • A su llegada, el equipaje será recibido e inmediatamente se aplicará un proceso de saneamiento.
  • Dispensadores de gel antibacterial disponibles en diferentes estaciones.
  • Es necesario que los huéspedes usen mascarilla al momento de su llegada.

LLEGADAS / REGISTRO

  • Medición de temperatura con termómetro de cámara térmica.
  • Separación física entre el recepcionista y huésped a través de un cristal protector.
  • Check-in y Check-out realizado por una sola persona por familia, siguiendo la señalización de distancia.
  • Personal asignado y exclusivo para la colocación de brazaletes siguiendo estrictas medidas de higiene.
  • Se alienta al personal y huéspedes a respetar el “no contacto” y las políticas de distanciamiento físico.

HABITACIONES

  • Desinfección y saneamiento realizado en habitaciones con equipo nebulizador.
  • Cojines, almohadas, fundas y toallas adicionales, que no se requieran, serán retiradas.
  • Toda la ropa de cama será remplazada a la salida de cada huésped.
  • Limpieza y desinfección de filtros en aires acondicionados y bactericida aplicado en las rejillas de salida de aire.
  • Las propiedades de Riviera Maya cuentan con un sofisticado proceso de enfriamiento de aire  que asegura un sistema de ventilación limpio durante las 24 horas en todas las habitaciones.
  • Todas las alfombras han sido retiradas de las habitaciones.

RESTAURANTES

  • Capacidad limitada de huéspedes en cada centro de consumo respetando distancia entre cada mesa.
  • Las puertas de los restaurantes se abrirán a la llegada de los huéspedes para recibirlos.
  • Líneas de buffet asistidas por personal de cocina.
  • Proceso de limpieza intensivo, desinfección de utensilios y mesas de trabajo cada 20 minutos.
  • Barreras acrílicas en las zonas de bares y cajeros para evitar contacto directo con los huéspedes.
  • Servicios a la habitación confiable en la preparación y la entrega de los alimentos.

Áreas públicas

PLAYA Y PISCINAS

  • Distancias seguras entre camastros en piscinas y zonas de playa.
  • Número limitado de sillas lounge en áreas recreativas.

GIMNASIO Y SPA

  • Número limitado de usuarios en gimnasio.
  • Uso del gimnasio a través de citas, mismas que serán establecidas por un máximo de una hora y media.
  • Áreas de masaje, temazcal, área de hidroterapia y salón de belleza desinfectados.
  • Periodos de 40 minutos entre cada reserva para realizar procesos de saneamiento.

ESPECTACULOS Y ACTIVIDADES

  • Distancia física implementadas durante los espectáculos y actividades.

CLUBES

  • Número máximo y limitado de huéspedes en las instalaciones, así como la duración de la estadía para evitar conglomeraciones y hacinamiento.
  • Se tomará la temperatura corporal antes de ingresar a las instalaciones.

 

 

Cozumel

Escape to an oasis of serenity in Cozumel, nestled in the beautiful Riviera Maya. 

With its white sand beaches, crystal clear waters and dreamy tropical surroundings, our resort is the perfect destination to relax & rejuvenate. 

With its location facing the Caribbean Sea, our white sand beaches and turquoise waters invite you to immerse yourself in a paradisiacal environment. Imagine enjoying revitalizing massages at our spa, indulging in delicious meals at our world-class restaurants, and relaxing in our crystal-clear pools while admiring breathtaking ocean views. Whether you prefer to enjoy the tranquility of a beachside hammock or participate in activities such as yoga and meditation, our resort is designed to provide you with a highly relaxing and personalized vacation experience. We invite you to come and discover the true meaning of the perfect getaway at our Cozumel resort, where every moment is designed to nurture your body, mind and spirit.

Share your results! #MyidealdestinationisCozumel

Puerto Morelos

Discover paradise in Puerto Morelos, in the heart of the spectacular Riviera Maya! 

Our exclusive beachfront resort awaits to offer you an unforgettable vacation experience. Dive into crystal clear waters, explore coral reefs teeming with marine life and relax on our white sandy beaches. With elegant accommodations, world-class restaurants that will delight your palate with authentic flavors and a wide range of exciting activities such as kayaking, paddle boarding and snorkeling, you’ll never be bored. 

Our friendly and dedicated customer service team will take care of every detail to make your stay perfect. We invite you to come and experience the magic of Puerto Morelos at our resort, where your vacation dreams will come true.

Share your results! #MyidealdestinationisPuertoMorelos

Mazatlán

Discover a perfect fusion of natural beauty, fascinating history, vibrant art and enigmatic culture at our resort in Mazatlan. 

Located on one of the jewels of Mexico’s Pacific coast, our resort will transport you to a world of enchantment and wonder. Enjoy the golden sandy beaches, where you can relax in the sun or enjoy exciting water sports. 

Immerse yourself in Mazatlan’s rich history as you explore the historic center with its charming plazas, colonial churches and traditional architecture. And be captivated by the local art in the many museums, galleries and outdoor sculptures, while not forgetting to add authentic regional cuisine to your experience.

We invite you to visit Mazatlan, where history, art and the beach come together in an unforgettable vacation experience.

Share your results! #MyidealdestinationisMazatlan

Did you know that..

On the shore adjacent to the lighthouse, you’ll find the renowned clavadistas (“divers”)? These aquatic acrobats are eager to entertain you with daring dives off the towering rocks into the water far below.

Did you know that..

Mazatlán is famous for its Pulmonias?, which are taxis that resemble golf carts. As a mode of transport, the pulmonias are both extra fun and a great way to explore Mazatlán.

Did you know that..

El Faro Lighthouse is the highest natural lighthouse anywhere in North or South America? You might want to set aside a day to hike up to it. The climb is of moderate difficulty, but the views are breathtaking.

Did you know that..

The Historic Center of Mazatlán is a nationally recognized heritage site?, and home to many culturally significant buildings and sites, including the Angela Peralta Theater and the Plazuela Machado.

Did you know that..

Mazatlán’s New Aquarium Is Now Open?, is the largest aquarium in México and Latin America, dedicated especially to the Sea of Cortez.

Did you know that..

The Malecón is one of the longest boardwalks in the world?, at 8.5 kilometers and offers enchanting views of the Pacific, sheer cliffs, and historic monuments.

 

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El Cid Vacations Club, S.A. DE C.V. (ECVC) is located at:

Carretera Chancanaab kilometer 4.5, Zona Costera Sur, in Cozumel, Quintana Roo

Owner Relations:  USA 1-877-322-1881        CAN  1-877-804-9121        MEX  01-800-667-5801

 

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