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Son más que socios, ¡son familia!

Nos enorgullecemos en mantener estándares de servicio impecablemente altos para nuestros resorts y recientemente hemos lanzado este video para recordarles a nuestros apreciados  Socios acerca del equipo especializado de atención y servicio al Socio el cual está ubicado en la ciudad de  Mazatlán.

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El Cid Vacations Club ha estado dando la bienvenida a familias a sus resorts en los destinos más populares de México durante décadas. Gran parte de su éxito ha sido superar sus expectativas y brindar estándares altos en servicio para nuestros Socios.

El equipo del departamento de Servicio a Socios de El Cid Vacations Club está compuesto por un grupo de expertos en hospitalidad dedicado a ayudar a los Socios con todo lo necesario para sus vacaciones, desde reservas hasta administración de cuentas, consultas de facturación, información personalizada e ideas sobre qué hacer y a donde ir durante su estadía.

Este equipo de servicio al Socio está disponibles todo el año para satisfacer todas sus necesidades. El departamento de Servicio a Socios lanzó un breve video para mostrarles a los Socios de El Cid Vacations Club que aunque se encuentren a varios kilómetros de cualquiera de nuestros destinos, están al alcance de una llamada o un correo electrónico.

Durante 45 años, el objetivo de El Cid ha sido ofrecer a sus Socios y huéspedes alojamiento de primera clase y servicio personalizado. El Cid Vacations Club no solo trata a sus Socios como parte de una gran familia mientras se alojan en alguno de sus resorts, incluyendo su propiedad más nueva, Ventus at Marina El Cid Spa & Beach Resort, sino que pone todo su empeño en ofrecer un servicio inmejorable desde que un Socio comienza a planear sus vacaciones.

El Cid Vacations Club ha sido reconocido por su excelente servicio al cliente durante muchos años al ganar algunos de los premios más importantes que la industria de la hospitalidad puede ofrecer para el servicio. Recientemente, cinco centros vacacionales de El Cid Vacations Club recibieron los aclamados premios Gold Crown y Excellence in Service de RCI, una de las mayores empresas de intercambio de clubes vacacionales en el mundo. Además, estos centros turísticos regularmente ganan reconocimientos prestigiosos por la excelencia en servicio e instalaciones de TripAdvisor. Los cuatro complejos turísticos de Mazatlán actualmente se encuentran enlistados en los mejores diez resorts de TripAdvisor en este famoso destino de vacaciones.

Acerca de El Cid Vacations Club

El Cid Vacations Club es un líder mundial en la industria de propiedad vacacional y resorts, brindando una amplia variedad de inolvidables experiencias vacacionales para los Socios. El Cid Vacations Club continuamente se esfuerza por mejorar sus servicios y experiencias de los huéspedes. Los Socios están invitados a aprovechar la descarga de la aplicación móvil gratuita El Cid Vacations Club, disponible tanto en App Store como en Google Play (palabra clave “ECVC”). Esta aplicación les permite a los miembros mantenerse al día con las noticias más recientes, hacer reservaciones y mantenerse siempre en contacto con El Cid Vacations Club. Esta es la oportunidad perfecta para que los miembros de El Cid Vacations Club planifiquen sus próximas vacaciones de ensueño en una de las muchas propiedades impresionantes de El Cid. Para obtener más información, visite http://www.elcidvacationsclub.com.

Cozumel

Escape to an oasis of serenity in Cozumel, nestled in the beautiful Riviera Maya. 

With its white sand beaches, crystal clear waters and dreamy tropical surroundings, our resort is the perfect destination to relax & rejuvenate. 

With its location facing the Caribbean Sea, our white sand beaches and turquoise waters invite you to immerse yourself in a paradisiacal environment. Imagine enjoying revitalizing massages at our spa, indulging in delicious meals at our world-class restaurants, and relaxing in our crystal-clear pools while admiring breathtaking ocean views. Whether you prefer to enjoy the tranquility of a beachside hammock or participate in activities such as yoga and meditation, our resort is designed to provide you with a highly relaxing and personalized vacation experience. We invite you to come and discover the true meaning of the perfect getaway at our Cozumel resort, where every moment is designed to nurture your body, mind and spirit.

Share your results! #MyidealdestinationisCozumel

Puerto Morelos

Discover paradise in Puerto Morelos, in the heart of the spectacular Riviera Maya! 

Our exclusive beachfront resort awaits to offer you an unforgettable vacation experience. Dive into crystal clear waters, explore coral reefs teeming with marine life and relax on our white sandy beaches. With elegant accommodations, world-class restaurants that will delight your palate with authentic flavors and a wide range of exciting activities such as kayaking, paddle boarding and snorkeling, you’ll never be bored. 

Our friendly and dedicated customer service team will take care of every detail to make your stay perfect. We invite you to come and experience the magic of Puerto Morelos at our resort, where your vacation dreams will come true.

Share your results! #MyidealdestinationisPuertoMorelos

Mazatlán

Discover a perfect fusion of natural beauty, fascinating history, vibrant art and enigmatic culture at our resort in Mazatlan. 

Located on one of the jewels of Mexico’s Pacific coast, our resort will transport you to a world of enchantment and wonder. Enjoy the golden sandy beaches, where you can relax in the sun or enjoy exciting water sports. 

Immerse yourself in Mazatlan’s rich history as you explore the historic center with its charming plazas, colonial churches and traditional architecture. And be captivated by the local art in the many museums, galleries and outdoor sculptures, while not forgetting to add authentic regional cuisine to your experience.

We invite you to visit Mazatlan, where history, art and the beach come together in an unforgettable vacation experience.

Share your results! #MyidealdestinationisMazatlan

Did you know that..

On the shore adjacent to the lighthouse, you’ll find the renowned clavadistas (“divers”)? These aquatic acrobats are eager to entertain you with daring dives off the towering rocks into the water far below.

Did you know that..

Mazatlán is famous for its Pulmonias?, which are taxis that resemble golf carts. As a mode of transport, the pulmonias are both extra fun and a great way to explore Mazatlán.

Did you know that..

El Faro Lighthouse is the highest natural lighthouse anywhere in North or South America? You might want to set aside a day to hike up to it. The climb is of moderate difficulty, but the views are breathtaking.

Did you know that..

The Historic Center of Mazatlán is a nationally recognized heritage site?, and home to many culturally significant buildings and sites, including the Angela Peralta Theater and the Plazuela Machado.

Did you know that..

Mazatlán’s New Aquarium Is Now Open?, is the largest aquarium in México and Latin America, dedicated especially to the Sea of Cortez.

Did you know that..

The Malecón is one of the longest boardwalks in the world?, at 8.5 kilometers and offers enchanting views of the Pacific, sheer cliffs, and historic monuments.

 

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 El Cid Vacations Club Members Guide/Members Directory Download

Welcome to El Cid Vacations Club Member Guide Download Page.  These terms and conditions outline the Rules and Regulations related to downloading the El Cid Vacations Club (hereby referred to as ECVC) Member Guide/Member Directory.

El Cid Vacations Club, S.A. DE C.V. (ECVC) is located at:

Carretera Chancanaab kilometer 4.5, Zona Costera Sur, in Cozumel, Quintana Roo

Owner Relations:  USA 1-877-322-1881        CAN  1-877-804-9121        MEX  01-800-667-5801

 

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